Frequently Asked Questions

Aida Coaching combines neuroscience and coaching psychology to help professionals, leaders, and founders create lasting change. Founded by Sonia Ouarti, who holds a Master's in Neuroscience from King's College London, our programmes are grounded in evidence-based practice.

After payment, you'll be automatically enrolled and redirected to your course dashboard. You can also sign in at any time at courses.aidacoaching.com to access your content.

We accept all major credit and debit cards, Apple Pay, Google Pay, and Klarna. All payments are securely processed through Stripe.

For the Burnout Protocol and RESET: full refund within 7 days of purchase, no questions asked.

The Burnout Protocol is built for high performers: leaders, founders, and professionals who are still delivering but feel the strain building, and want to stay ahead of burnout. If you're ambitious, driven, and feeling the toll of sustained pressure, this is for you. If you're already burnt out, it works for recovery too.

No. This is an educational course grounded in neuroscience. It will help you understand the biology of burnout and build a recovery protocol, but it is not therapy or medical advice. If you are in crisis, please seek professional support.

The course has 13 short video lessons, each with an exercise workbook, and all of them are available as soon as you join. We recommend watching one per week to allow time for integration and exercises. But it's entirely self-paced: go faster or slower as you need.

Even better. Prevention is one of the key themes of this course: you'll learn why burnout is preventable and how to build habits that protect you before it takes hold.

None at all. Everything is explained from first principles. Whether you're new to neuroscience or have a background in it, the course meets you where you are.

RESET is for mid-career professionals, leaders, and founders who feel stuck despite external success. If you’ve tried self-help but lack direction, seek clarity in your life or career, and want a structured, science-backed approach to transformation, this course is for you.

A Welcome video and 13 lessons across three phases. One lesson a week takes about an hour including the workbook, and it is entirely self-paced.

RESET combines neuroscience and coaching psychology in a structured, evidence-based programme. Every exercise is grounded in peer-reviewed research and designed by someone who’s lived the experience of burnout and career reinvention, not motivational fluff.

Yes. Each video is about 10 to 15 minutes, and you fill in the workbook as you watch. Every lesson also has a ten-minute version for busy weeks.