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Frequently Asked Questions

Everything you need to know about our courses and programmes.

General

What is Aida Coaching? +

Aida Coaching combines neuroscience and coaching psychology to help professionals, leaders, and founders create lasting change. Founded by Sonia Farquharson, who holds a Master's in Neuroscience from King's College London, our programmes are grounded in evidence-based practice.

How do I access my course after purchase? +

After payment, you'll be automatically enrolled and redirected to your course dashboard. You can also sign in at any time at courses.aidacoaching.com to access your content.

What payment methods do you accept? +

We accept all major credit and debit cards, Apple Pay, Google Pay, and Klarna. All payments are securely processed through Stripe.

Can I get a refund? +

For the Burnout Protocol course: full refund within 7 days of purchase, no questions asked. For the RESET programme: full refund within 7 days if the programme hasn't started, 50% refund before the second session, and non-refundable after (exceptions for medical emergencies).

Burnout Protocol

Who is the Burnout Protocol course for? +

This course is designed for leaders, founders, and professionals who are experiencing burnout — or who recognise the early signs and want to act before it gets worse. If you're ambitious, driven, and feeling the toll of sustained pressure, this is for you.

Is the Burnout Protocol a replacement for therapy? +

No. This is an educational course grounded in neuroscience. It will help you understand the biology of burnout and build a recovery protocol, but it is not therapy or medical advice. If you are in crisis, please seek professional support.

How long does the Burnout Protocol take to complete? +

The course has 13 video lessons. Videos 1–5 are available now, with the remaining videos being released shortly. We recommend watching one per week to allow time for integration and exercises. But it's entirely self-paced — go faster or slower as you need.

What if I'm not burnt out yet? +

Even better. Prevention is one of the key themes of this course — you'll learn why burnout is preventable and how to build habits that protect you before it takes hold.

Do I need any prior knowledge? +

None at all. Everything is explained from first principles. Whether you're new to neuroscience or have a background in it, the course meets you where you are.

RESET Course

Who is RESET for? +

RESET is for mid-career professionals, leaders, and founders who feel stuck despite external success. If you’ve tried self-help but lack direction, seek clarity in your life or career, and want a structured, science-backed approach to transformation, this course is for you.

How long does the RESET course take to complete? +

12 video lessons across 3 phases. We recommend one per week — about 1–2 hours including the workbook exercises. But it’s entirely self-paced — go faster or slower as you need.

How is RESET different from other coaching programmes? +

RESET combines neuroscience and coaching psychology in a structured, evidence-based programme. Every exercise is grounded in peer-reviewed research and designed by someone who’s lived the experience of burnout and career reinvention — not motivational fluff.

Can I do RESET alongside my full-time job? +

Absolutely. Each video is 15–25 minutes, plus time for the workbook. At one lesson per week, that’s about 1–2 hours — and you can fit it around your schedule however you like.

Still have questions?

We're happy to help. Get in touch and we'll get back to you as soon as we can.

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