Privacy Policy
Last updated: 24 February 2026
Who we are
Aida Coaching is operated by Sonia Farquharson. Our registered address is 7 Bell Yard, London, UK. If you have any questions about this policy, contact us at hello@aidacoaching.com.
What we collect
We collect personal information that you voluntarily provide when you:
- Create an account on our courses platform
- Purchase a course or coaching programme
- Subscribe to our newsletter
- Register for a webinar or event
- Contact us via email or our website
This typically includes your name, email address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.
How we use your information
- To provide and deliver courses, coaching, and services you have purchased
- To send you newsletters and updates you have subscribed to
- To process payments and send receipts
- To respond to your enquiries
- To improve our website and services
Third-party services
We use the following third-party services to operate our business:
- Stripe — payment processing
- Firebase (Google) — authentication and data storage
- Mailchimp — email newsletters
- Netlify — website hosting
- Mux — video delivery
Each of these services has their own privacy policy. We only share the minimum information necessary for them to provide their service.
Cookies
We use essential cookies required for authentication and site functionality. We do not use advertising or tracking cookies.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Unsubscribe from marketing emails at any time
To exercise any of these rights, email hello@aidacoaching.com.
Data retention
We retain your account data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.